This policy explains what personal information The New Standard 10, Inc. ("TNS10", "we") collects through tns10.com and the go-tns.com link redirector, why we collect it, who we share it with, and the choices you have.

1. Who we are

The New Standard 10, Inc., a Florida corporation, is the controller of the personal information described here. Contact us by opening a support ticket.

2. Information we collect

Information you give us

What	When	Why
Name, email address, username, password	Signing up	To create and secure your account
Company name (optional), postal address, phone number	Onboarding	To identify you and to meet payment and tax obligations
Tax ID / EIN, W-9 or W-8 details	Onboarding, before first payment	Legally required before we can pay commissions
Your typed signature, the date, and your IP address	Accepting the member rules	To evidence which version of the agreement you accepted
Payout account details	Getting paid	To send you money
Support messages and ticket contents	Contacting us	To answer you
Voice recordings and photographs	Only if you are invited to, and choose to, submit them	The specific purpose named in the invitation

Information we collect automatically

• Click and referral data. When someone follows a member's promotional link, we record the referring member, the offer, a per-click identifier, any sub-tracking tag, the destination URL, the IP address, the browser user-agent and the referring page.
• Transaction data. When a merchant reports a sale, lead or refund, we record the amount, the vendor's transaction reference, the customer email address if the merchant sends one, and the IP address the action came from.
• Account and security logs. Sign-in attempts, including the identifier used, the outcome, the IP address, the browser user-agent and the session identifier.
• Email delivery logs. The address, subject and body of messages we send you, and what the mail server replied.

If you use the chat on a promotional link

Some offers are presented through an automated chat at go-tns.com. The chat says so in its first message; nobody is typing on the other side. If you take part, we record:

• What you tell it. Your first name, and your email address and phone number if the conversation asks for them and you provide them. You are never required to answer — every chat carries a link to skip straight through to the offer instead.
• The conversation itself. The full transcript, including anything you type that the script did not expect, so we can see where the conversation failed people and fix it.
• The usual request data. Your IP address and browser user-agent, which offer you were looking at, which member's link brought you, and whether you reached the offer at the end.

The member whose link you followed can see what you gave the chat — your name, email and phone number appear in their account so they can follow up with you. Treat anything you type there as going to that member, not only to us. If you would rather they did not have it, use the skip link and go straight to the offer.

3. Cookies and similar technologies

We use a small number of first-party cookies. We do not run third-party advertising cookies on tns10.com.

Name	Purpose	Lifetime
tns_aff	Remembers which member referred you, and any sub-tracking tag, so their commission is attributed correctly. Contains the member's handle, the tag and a click identifier — not your name or email. Also mirrored into your browser's local storage so it survives a cookie clear.	90 days
tns_fn	Set only if you give your first name to a chat on a promotional link, so a later visit does not ask you again. Holds that first name and nothing else, and is readable only by the single subdomain that set it — one member's link cannot read a name you gave on another's.	90 days
PHPSESSID	Keeps you signed in during a visit. Strictly necessary.	The browser session

You can delete these at any time through your browser settings, and block them entirely. Blocking the session cookie will stop you signing in. Blocking the referral cookie means a member who referred you may not be credited.

4. Why we use it, and our legal bases

• To run the platform and your account — performance of a contract with you.
• To attribute referrals and calculate commissions — performance of a contract, and our legitimate interest in paying the right person.
• To pay you and meet tax obligations — legal obligation.
• To detect fraud and abuse — legitimate interest in protecting the network, our merchants and honest members.
• To send service messages (confirmations, receipts, security notices) — performance of a contract. These are not marketing and cannot be unsubscribed from while you hold an account.
• To send marketing — consent, which you can withdraw at any time.

5. Who we share it with

We do not sell personal information, and we do not share it for cross-context behavioural advertising.

• The member whose promotional link you followed, where you gave information to the chat on that link — the name, email address and phone number you provided, so that they can follow up with you.
• Merchants whose offers you promote — enough to attribute and verify a transaction, and, where the offer is a lead-generation offer, the lead data you submitted with the required consent.
• Service providers who process data on our instructions: Stripe (payments), Amazon Web Services (email delivery and hosting), DigitalOcean (file storage). Each is bound to use it only to provide their service.
• Professional advisers, auditors and authorities where the law requires it or to establish or defend legal claims.
• A successor in a merger, reorganisation or sale of substantially all assets.

6. How long we keep it

• Account records — while your account is open, and for seven years afterwards where tax and financial rules require it.
• Commission, transaction and payout records — seven years.
• Rules acceptances — for as long as the agreement could be relevant to a claim.
• Click and referral logs — 24 months.
• Chat conversations and the contact details given in them — 24 months.
• Sign-in and security logs — 12 months.
• Support tickets — 3 years after they close.

7. Your rights

Depending on where you live you may have the right to access, correct, delete, restrict or object to our use of your personal information, to receive a portable copy, and to withdraw consent. Residents of California, and of other U.S. states with comparable laws, additionally have the right to know what is collected and disclosed, to delete, to correct, and not to be discriminated against for exercising those rights. Residents of the EEA and the UK have the rights given by the GDPR and UK GDPR, including the right to complain to a supervisory authority.

To exercise any of these, open a support ticket. We will verify your identity before acting, and will respond within the period the applicable law allows.

Some information we must keep even after a deletion request — for example records needed for tax, for a commission dispute, or to evidence an agreement you signed.

8. Security

We maintain administrative, technical and physical safeguards appropriate to the sensitivity of what we hold, including encrypted transport, access controls and audit logging of sign-ins. No system is perfectly secure, and we cannot guarantee absolute security. If a breach affects your information we will notify you without undue delay where the law requires it.

9. International transfers

We are based in the United States and our service providers process data there. If you are outside the United States, using the Site involves transferring your information to the U.S., where privacy laws differ from your own. Where required, we rely on appropriate safeguards for those transfers.

10. Children

The Site is not for anyone under 18, we do not knowingly collect information from children, and members are prohibited from directing promotion of our offers to children under 13. If you believe a child has given us information, contact us and we will delete it.

11. Do Not Track

Browsers send "Do Not Track" signals inconsistently and no common standard exists for honouring them, so we do not respond to them. We do honour recognised opt-out preference signals where the law requires it.

12. Changes

We may update this policy. The "last updated" date at the top always reflects the current version, and material changes will be notified through the platform or by email.

13. Contact

The New Standard 10, Inc. (d/b/a TNS10)
Support: helpspt.com